FAQ

Subscription Website Builder

How do I login?

Visit your shop url, press 'login' and enter your email address. You will receive an email with a link which logs you into your shop. We don't store passwords at Subscribie, so you're more safe from password theft.

What is my shop url?

Your shop url is in your welcome email. It is comprised of your business name entered during sign-up.

Is it possible to have both a recurring price and a one-off price on the same product?

Yes. Although this is a rare scenario, in this scenario, you would create the same item twice but with two titles:
Title one: (Your product name) - Pay one-off
Title two: (Your product name) - Pay monthly
You would then configure only an up-front cost for item one, and a monthly fee for item two. Easy!

May I use my own web address/domain name?

Yes, after activating your shop you can either use an existing web address you own, or purchase an additional domain through us. We recommend Karma Domains for .co.uk subscription websites. You don't have to do this, all shops get a Subscribie branded web address for free!

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